I want your to receive every session that you’ve paid for so I only offer a limited number of each subscription and package.  That said, if you have limitations in your schedule its best to book a few sessions into the future to make sure that you can get the time you want.  If you have limited availability and are not able to schedule more than a few days into the future this may not be the right choice for you.

My session times are:

• Tuesday at 9 am, 11 am, 2 pm and 4 pm
• Thursday at 11 am, 2  pm and 4 pm
• Friday at 9 am, 11 am, 2 pm and 4 pm

There’s a little flexibility with the last session and we can start as late as 4:30 pm if you need to.

How to Schedule:

You can schedule via my online calendar.  You can call me.  You can schedule at the time of your session. You can also email or text me.  Once I email or text you to confirm then the  appointment is scheduled.

You can schedule from 24 hours to 2 months before your appointment.

Same day scheduling almost never works.

I encourage you to schedule more than one appointment out to ensure continuity with your care.

How do you reschedule or change an appointment?

You can reschedule your appointment through any of the means you use to schedule appointments.

For any appointment rescheduled or cancelled with less than 24 hours notice

there is a rescheduling surcharge of $40.

If you are rescheduling with less than 24 hours notice you must call or text me with that information to avoid having the appointment considered a “no-show” and thus forfeiting the entire appointment.  A late rescheduling charge is better than a forfeit appointment.  (I see calls and texts faster than I see the calendar and email.  Also, because it is a rural area our internet can sometimes go out for 24 hours or more.)

How long do you get to schedule your appointment and what happens if you don’t get around to it?

I understand it can be difficult to make the time for your care.  I need to assume that you’re really committed to making a change and that you’re going to make time for it.  A lot of delays in treatment aren’t going to get you to the goal you want.  So please schedule early, schedule multiple appointments out, and guard the time from all the urgent things that want your attention.

All of the programs have a recommended interval: once a month, once a week, twice a week, etc.

That’s intended as a guideline. It doesn’t have to be exactly, precisely a one month or one week interval.

If once in awhile you need a little extra slack, your appointments can roll over for one month.  For example, if you enroll on June 11th you normally get until July 11th to use your appointments…but if you didn’t use all your appointments in that time, the unused one(s) will roll over to the next month.  If they’re not used by August 11th they’ll just expire, evaporate, be gone, gone, gone.

How do you pay?

You can pay with a credit/debit card when you receive your invoice or through the scheduling site 24 hours or more before you’re appointment.  You can also pay in person at your first appointment via cash or check.  Don’t mail a check, I don’t want your treatment to be delayed because of mail delivery.

When do you pay?

Payment is due at or before you’re first session.

What if you want to upgrade?

You can start with a single session and decide to upgrade to something more robust within 1 week of that session.  Then I’ll apply the difference between the single session price and the package price to whatever program we decide fits you and you can pay the remainder before we continue work.

If you need to upgrade or downgrade your program, we’ll have a look at what you’ve paid, what you’ve received and do the math to come up with something sensible.

No Shows and Refunds

If you don’t show up for a scheduled appointment for any reason that appointment is gone.  There is no refund and no rescheduling.

It still counted as one of your appointments.  I was still there and my time booked up waiting to support you.

If you request a refund within 30 days of making a payment lets talk about it and work that out.  I can’t think through every possible scenario of how that might look, but I intend to work it out to your satisfaction.

If you request a refund after 30 days from the time of making a payment, I will suggest an alternate solution.  I need some dependability and safety to be able to show up for people and be my best.

I don’t want to take money for nothing though, so some possible solutions are to ask you to gift whatever you’ve paid for to someone else.

You can also “pay it forward”.  That means that I’ll keep those sessions on the books and when someone comes along who can really benefit from them, but would be taking on financial hardship by paying for them, I will give them those sessions.

I have a home practice.  There’s a sign out at the road to help you find the place.  There is a bathroom you can use.  It’s a peaceful setting and you’re welcome to take a little personal time for yourself before jumping back in your car.

I don’t have a waiting room though.  So it’s best to show up no more than 5 minutes before your appointment to give me time between sessions (because I feel weird about ignoring people). That also means that if someone drives you to your appointment they won’t really have a place to hang out either.  They could go for a walk on the Whitehorse trail if the weathers nice.